Privacy Policy
This Privacy Policy describes how Zoom Video Communications, Inc. and its affiliates ("Zoom," "we," "us," or "our") collect, use, and share information in connection with your use of our websites, services, and applications (collectively, the "Services"). This policy applies to all users and visitors of our platform.
Information We Collect
We collect information in several ways when you interact with our Services:
Information You Provide to Us
- Account registration details such as your name, email address, phone number, and password
- Profile information including your profile picture and display name
- Payment and billing information when you purchase our Services
- Content you create, share, or receive through meetings, webinars, chats, and other collaborative features
- Communications you send to us, including support requests and feedback
Information We Collect Automatically
- Device information such as hardware model, operating system, browser type, and unique device identifiers
- Log data including your IP address, access times, pages viewed, and referring URL
- Usage data related to how you interact with our Services
- Cookies and similar tracking technologies that help us understand user behavior and improve our platform
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Services
- To process transactions and send related information
- To send you technical notices, updates, security alerts, and administrative messages
- To respond to your comments, questions, and customer service requests
- To personalize and improve your experience on our platform
- To monitor and analyze trends, usage, and activities in connection with our Services
- To detect, investigate, and prevent fraudulent transactions and other illegal activities
- To comply with legal obligations and enforce our terms and policies
How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With service providers who perform services on our behalf
- With business partners with your consent or at your direction
- In response to legal processes or government requests as required by applicable law
- To protect the rights, privacy, safety, or property of Zoom, our users, or the public
- In connection with a merger, acquisition, or sale of assets
Data Security
We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. We implement appropriate technical and organizational safeguards designed to ensure a level of security appropriate to the risk.
Get Your Bonus Now!Data Retention
We retain your information for as long as your account is active or as needed to provide you with our Services. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, delete, or port your data. You may also have the right to opt out of certain data processing activities. To exercise these rights, please contact us through the information provided below.
Children's Privacy
Our Services are not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information promptly.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date. We encourage you to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Privacy Team through the contact options available on our website. We are committed to addressing your concerns and resolving any issues related to your privacy.